Refund policy
At Fitness.co, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order. Items must be unused, in their original condition, and include all original packaging and tags.
To start a return, please contact our customer support team with your order number and reason for return. Once your return is approved, you will receive instructions on how to send the item back
Refunds
After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Damaged or Incorrect Orders
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.
For any questions regarding returns or refunds, please contact our customer support team for assistance.
This policy is based on common fitness-store return standards, which typically allow returns within 14 days for unused items in original packaging.